We are headquartered in Sri Lanka and conduct our operations from this location. When fulfilling international orders, we apply a shipping fee of $35 for all shipments, exclusive of taxes and duties applicable in the destination country. This fee also excludes the cost of return shipping, if necessary.

For the transportation of low-valued gemstones, we employ various shipping methods such as Standard Register Post, UPS, or EMS. The specific method chosen depends on factors such as availability and the cost of shipping to the delivery country. Standard register post typically delivers items within a timeframe of 15 to 25 days. However, it is important to note that occasional delays may occur due to factors such as the destination country's regulations and holidays. UPS usually ensures delivery within one week, while EMS delivers within 10 working days.

In the case of shipments with a value exceeding $7000, we provide complimentary insured EMS express shipping to offer added security and protection.

For customers who prefer expedited shipping, we can arrange FedEx shipping at an additional cost. FedEx guarantees delivery within three days, ensuring a faster shipping option. To obtain a shipping quote specifically for FedEx shipping, we kindly request you to reach out to us for further assistance.